Office Store Not Available
If your organization has disabled access to the Office Store:
- Contact your IT administrator to request access to the Office Store.
- Ask to have the Aidy add-in included on the list of approved applications.
Troubleshooting Guide
Add-in Store Disabled
If you see a message that the Add-in store has been disabled:
- Verify with your IT department that your account has the necessary permissions to access add-ins.
- Request that the policy restricting add-in use be reviewed and possibly adjusted.
Add-in Error
If an error occurs preventing the installation or use of the Aidy add-in:
- Check your Office 365 configuration to ensure that add-in installations are permitted.
- If restrictions are in place, contact your IT administrator to allow installation of the Aidy add-in.
